Shipping return policy
All orders are shipped after each order Is Complete. To complete and order it usually takes 1-3 business days.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier once it’s pickup by Carrier, we will update your order with the tracking information. Please note you will only get tracking number once the order is ready to be shipped.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.
- Please email firstname.lastname@example.org to request a refund must have Order Number to complete the refund process. Refunds may take 7-10 business it depends on your Financial Institution
- Mail your returned item to:
Elevated Outdoors LLC
Returns Department Order #
De Leon, TX 76444.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.