Refund Policy
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.
- Please email auston@elevatedoutdoorsllc.com to request a refund. You must have Order Number to complete the refund process. Refunds may take 7-10 business it depends on your Financial Institution
- Mail your returned item to:
Elevated Outdoors LLC
Returns Department Order #
2612 Elmwood dr, Amarillo Texas, 79019
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.